Link to your bug report
With the rise of the blogosphere, a greater number of people are now free to post their thoughts to the world - and because of the nature of the medium, there are a fair number of people writing about their experiences with computer software. Most software is not perfect, so some proportion of those experiences will be negative. In the special case of free software, all end users have the freedom to study and modify the source code. (It is easy to forget, having used GNU/Linux for a few years, that the licences of most proprietary software do not even give you the right to run the software in a debugger.) This does not imply, however, that the end user is necessarily capable of debugging any problems they run into themselves (although they do have the freedom to pay someone else to do so). In general, users will rely on the original developers of the software to fix any problems - and a good way to get the developers' attention is to file a report in the project's bug tracking system when there is one. It is unlikely that the developers will learn about problems through any other means. ...