Free software, fix it
Another potential response to online complaints about free software is "FSFI", meaning "It's free software, fix it". This is the next level up from asking someone to link to their bug report - it places the sole responsibility for fixing the bug onto the shoulders of those who complain. Sometimes this can be reasonable - but expecting every user to be able to fix every problem themselves is not. There was a link today on LWN to an article claiming that it is strictly the software which is free, not the users - the users must abide by the restrictions of the licence, so cannot distribute proprietary derivatives, for instance....